Riverwall Constructions is a preferred builder for many of Australia’s largest Insurance Companies for the last 20 years proudly completing over 40,000 claims in that time. This endorsement is earned through continual achievement of performance benchmarks that ensure high quality outcomes.
We provide a complete range of services associated with insurance including Emergency Repairs, Major Loss & Speciality Claims, Restoration/Cleaning and Prestige Building.
Our expertise covers all insurance claims to include : fires, storms, landslides, floods, general structural damage, impacts and building trauma.
Regardless of the cause Riverwall has experience in all types of environmental damage within the Insurance industry to include residential, strata and commercial buildings. Incorporating our Cleaning & Restoration, Riverwall can arrange all cleaning & decontamination, salvage, storage & furniture restoration in addition to reinstatement of your building.
Be it a natural disaster or isolated incident, Riverwall will determine the cause and assess the resultant damage. Our Emergency Response team will ensure further property damage is limited with our Cleaning & Restoration able to mitigate all damage to include water extraction, drying of structure & contents, cleaning & decontamination, salvage, storage and furniture restoration.
Whether a vehicle has crashed through your garage, a large tree has fallen on your premises or an accident has resulted in damaged property, Riverwall will engage its engineers and other speciality trades to ensure your premises is returned to pre loss. Our Emergency Response Team will ensure the site remains safe and the remainder of your property is protected from further damage.
Riverwall will locate the source of the water and repair resultant damage. Our Cleaning & Restoration will extract water, dry the premises back to a pre-loss condition, including any required furniture recovery and carpet cleaning & decontamination that may be required.
Regardless if you are a private property owner, landlord or Strata Manager, Riverwall will clean & reinstate your property back to pre-loss condition. Riverwall understands the trauma this can cause as well as loss of income for rental properties. Our teams will work quickly to ensure this trauma or financial loss is minimised.
Riverwall understands some events can’t wait until morning. Therefore, we provide a 24/7 emergency number 365 days a year. Our team will respond quickly to your needs after hours, returning the next day to follow-up on any further works that might be required.
- Tarp roofs
- Repair roofs
- Re-glaze/board up windows
- Replace hot water services
- Reinstate essential services (water, electricity & gas)
- Make safe essential services
- Secure hazardous situations
- Install temporary structures including fences
- Lift & dry contents
- Repair water and gas leaks
Major Loss, Specialty Claims & Catastrophic Response
Riverwall recognises not all projects are the same. Often higher value claims require more time, detailed care and management. As such, Riverwall has a dedicated team to manage claims with losses exceeding $250,000 or those requiring specific expertise. In times of catastrophe Riverwall have dedicated resources for community wide disasters.
Our Major Loss Team includes a Chief Estimator, Project Manager, Safety Manager, Site Staff, Consultant Engineers and Architects. All are suitably qualified and have extensive experience in their fields and the insurance industry.
Make Safe – Major Loss – Commercial and Retail
Riverwall was appointed to an emergency make safe as a result of a large scale fire occurring at a premises on a main arterial road in the inner west.
There was potential for collapse of the masonry walls onto the busy road below. Riverwall liased with statutory authorities to undertake the make safe, wall bracing and demolition works, allowing the road to be re-opened and easing traffic. This took place within a few short hours of attending site.
Church Re-instatement in Goulburn
Church Re-instatement in Goulburn
On Wednesday the 25th of March 2020 Riverwall Constructions were requested to quote on resultant water damage to a Church in Goulburn NSW. Reinstatement works included the replacement of the church carpet flooring, underlying MDF flooring, the sanding and staining to the entire exposed timber roof framework and to paint all walls to best match the existing condition prior to the water ingress event.
After winning the job on the 24th of August 2020, Riverwall Constructions’ Senior Project Manager Chris Dedes and Senior Estimator Michael Newlan liaised closely with the Insured and all interested parties to ensure that the works did not damage, alter or affect the undamaged items within the church throughout the contract signing phase of the project.
Works commenced on the 11th of January 2021 and completed on the 26th of February 2021 with weekly meetings being held between all stakeholders in order to allow Senior Project Manager Chris Dedes to ensure that the high-quality works and streamlined construction programme was exceeding the stakeholder’s expectations throughout the entirety of the project.
Once works were completed and all interested parties were happy with the quality of works, a final handover meeting took place on-site on the 4th of March 2021 where the Insured provided Riverwall with their thoughts and feedback on the works. As per the Insured, they were “delighted with the final outcome” and “have certainly felt part of this process.” Riverwall Constructions were pleased to hear such positive feedback and look forward to completing similar projects in the future.
Fire Damage – Major Loss – Commercial
Riverwall Constructions were successful in the tender for works associated with the fire damaged showroom/warehouse located in Minchinbury NSW.
The Riverwall Team had to establish the site and demolish the existing fire damaged building. Once all fire related debris was successfully and safely removed by our team, we proceeded to reconstruct the entire building according to our 136-day construction programme to best match the building prior to the fire event. This included the reconstruction of the building from the reinstatement of the bottom slab of the entire property up to the tile-up panelled and steel portal framed roof.