INSURANCE

Riverwall Constructions is a preferred builder for many of Australia’s largest Insurance Companies for the last 20 years proudly completing over 40,000 claims in that time. This endorsement is earned through continual achievement of performance benchmarks that ensure high quality outcomes.

We provide a complete range of services associated with insurance including Emergency Repairs, Major Loss & Speciality Claims, Restoration/Cleaning and Prestige Building.

Our expertise covers all insurance claims to include : fires, storms, landslides, floods, general structural damage, impacts and building trauma.

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    Fire

    Regardless of the cause Riverwall has experience in all types of environmental damage within the Insurance industry to include residential, strata and commercial buildings. Incorporating our Cleaning & Restoration, Riverwall can arrange all cleaning & decontamination, salvage, storage & furniture restoration in addition to reinstatement of your building.

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    Storm/Hail/Flood/Wind

    Be it a natural disaster or isolated incident, Riverwall will determine the cause and assess the resultant damage. Our Emergency Response team will ensure further property damage is limited with our Cleaning & Restoration able to mitigate all damage to include water extraction, drying of structure & contents, cleaning & decontamination, salvage, storage and furniture restoration.

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    Object Impact

    Whether a vehicle has crashed through your garage, a large tree has fallen on your premises or an accident has resulted in damaged property, Riverwall will engage its engineers and other speciality trades to ensure your premises is returned to pre loss. Our Emergency Response Team will ensure the site remains safe and the remainder of your property is protected from further damage.

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    Water Damage

    Riverwall will locate the source of the water and repair resultant damage. Our Cleaning & Restoration will extract water, dry the premises back to a pre-loss condition, including any required furniture recovery and carpet cleaning & decontamination that may be required.

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    Malicious Damage

    Regardless if you are a private property owner, landlord or Strata Manager, Riverwall will clean & reinstate your property back to pre-loss condition. Riverwall understands the trauma this can cause as well as loss of income for rental properties. Our teams will work quickly to ensure this trauma or financial loss is minimised.

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    Emergency Repairs

    Riverwall understands some events can’t wait until morning. Therefore, we provide a 24/7 emergency number 365 days a year. Our team will respond quickly to your needs after hours, returning the next day to follow-up on any further works that might be required.

    1. Tarp roofs
    2. Repair roofs
    3. Re-glaze/board up windows
    4. Replace hot water services
    5. Reinstate essential services (water, electricity & gas)
    6. Make safe essential services
    7. Secure hazardous situations
    8. Install temporary structures including fences
    9. Lift & dry contents
    10. Repair water and gas leaks
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    Major Loss, Specialty Claims & Catastrophic Response

    Riverwall recognises not all projects are the same. Often higher value claims require more time, detailed care and management. As such, Riverwall has a dedicated team to manage claims with losses exceeding $250,000 or those requiring specific expertise. In times of catastrophe Riverwall have dedicated resources for community wide disasters.

    Our Major Loss Team includes a Chief Estimator, Project Manager, Safety Manager, Site Staff, Consultant Engineers and Architects. All are suitably qualified and have extensive experience in their fields and the insurance industry.

CASE STUDY

  • Make Safe – Major Loss – Commercial and Retail

    Riverwall was appointed to an emergency make safe as a result of a large scale fire occurring at a premises on a main arterial road in the inner west.

    There was potential for collapse of the masonry walls onto the busy road below. Riverwall liased with statutory authorities to undertake the make safe, wall bracing and demolition works, allowing the road to be re-opened and easing traffic. This took place within a few short hours of attending site.

SOME OF OUR HAPPY CLIENTS & PARTNERS